Trip Advisor is an example of Web 2.0 Website where the users or travellers are able to interact with the site as well as create forum for travel discussions with other users and site administrators. Users are able to leave review of travel related products ranging from airlines, hotels, Restaurants, vacation rentals, or trip ideas. Where products are good or exceptional, the users will write a good review of the product which will create free advertisement for the products, but the on the other hand if the service was poor then the user will write negative reviews which will affect booking.
Based on the user’s reviews, the Trip Advisor correlates the review to categorise the best product based on your criteria such as price, dates, location.
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